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Demand for Digital Peer Referencing Brings a 73 Percent Increase in Applicants in SkillSurvey Credential OnDemand®

Healthcare Organizations Experience 71 Percent Faster Response Rates in Just 1-3 Days and Better Feedback Quality

BERWYN, PA – December 12, 2017 – Today, SkillSurvey® announced that healthcare organizations continue to adopt digital peer referencing for physicians as demonstrated by a 73 percent increase in applicants entered into SkillSurvey Credential OnDemand® for the first three quarters of 2017 over the same time last year. Organizations surveyed have dramatically reduced their peer reference response times to 1-3 days, an average 71 percent and received better quality responses. Digital peer referencing also provides a simpler experience for applicants and their references and more efficient use of staff time. These benefits can be explored in SkillSurvey’s new online tool: Health Check for Physician Credentialing which compares preparation times, response times, quality of response feedback, and reliability for various peer referencing methods.

“Utilizing SkillSurvey’s digital peer referencing system has been one of the best decisions for The Ohio State University Wexner Medical Center CVO. Our response rate from peers has increased to 83 percent response within three days. We have actually had responses within 15 minutes!” said Anne Smith, MBA, CPMSM, Administrative Director, Wexner Medical Center Credentialing Department. “The feedback from peer references on the digital experience has been extremely positive and the credentialing team finds that it has been a huge time saver for all aspects of peer referencing including sending the reference, sending second requests, and tracking responses.”

“Digital peer referencing is like laser surgery for the long-suffering credentialing pains traditionally experienced by medical staff services departments, applicants and their references,” said Steve Heister, Chief Product Officer of SkillSurvey. “Organizations making the switch to digital are enjoying a speedy recovery with average response times of 1-3 days from peer references, and responses that are easy to track, read, share and manage. This benefits everyone involved in the credentialing process — but most importantly, patients — who have access to newly hired clinicians because they are onboarded sooner.”

SkillSurvey has deep experience applying scientific methods to deliver prompt, candid responses from references for hundreds of healthcare organizations. SkillSurvey leverages this proven methodology and offers best practice forms to its clients as well as the ability to create digital versions of each hospital’s current peer reference questionnaires. The applicant enters their peer references who are sent a link to easily respond from any mobile device. The questionnaire links are tracked and automated notifications keep medical staff services teams up to date.

SkillSurvey’s new Health Check for Physician Credentialing shows how digitization and automation help organizations get peer referencing right the first time. For those facilities not using digital processes, it typically takes 5-6 weeks to complete peer referencing. Medical staff services members spend a lot of time sending reminders and resending forms, with many questionnaires being returned and resubmitted. Digital peer referencing reduces staff preparation time to just minutes, improves response quality, and helps deliver feedback in less than three days. The net result is a reduction in time to hire.

Peer references also enjoy a simple, convenient experience that takes just minutes, as they can complete the forms on any mobile device and sign-off with an e-signature. Required fields and form logic help ensure that responses are fully submitted and eliminate need for medical staff services team to follow-up on incomplete, unsigned, or illegible forms.

About SkillSurvey®

SkillSurvey applies the science of human behavior and harnesses the power of insights and data to create a fuller picture of the people you recruit and hire. SkillSurvey makes the referencing and credentialing process more efficient and effective — helping employers save time and money, grow revenues, and bring employees onboard faster. Visit SkillSurvey at, and on Facebook, LinkedIn and Twitter.

SkillSurvey® and SkillSurvey Credential OnDemand® are registered trademarks of SkillSurvey Inc. or its affiliates and are registered in the U.S. and other countries.

©2017 SkillSurvey Inc. and its affiliates.

Media Contacts:

SkillSurvey: Stephanie Sabath, Sloane & Company, (212) 446-1873,