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Research Uses Text Analytics to Explore How Feedback from References Predicts Nurse Turnover Within the First Year of Hire

Berwyn, PA – April 12, 2018 – SkillSurvey, the leading provider of cloud-based solutions that help organizations hire with faster, more reliable insights, announced today that members of its Analytics Team are co-chairing a symposium on text analytics and presenting one of its four papers at the 33rd Annual Conference of the Society for Industrial and Organizational Psychology (SIOP), April 19-21, 2018, taking place at the Sheraton Grand Chicago. The team’s participation marks the 15th time it has been selected to present research findings at the annual scientific conference.

“It’s very exciting to be at the forefront of using text analytics to explore the role of job reference feedback in candidate selection, and to expand our research by investigating how this qualitative feedback relates to success of those subsequently hired,” said Dr. Cynthia Hedricks, Chief Analytics Officer at SkillSurvey.

The SkillSurvey team continues its comprehensive text analytics project, which includes open-ended, narrative comments focused on a candidate’s work-related strengths and areas for improvement. This year, the team is examining narrative feedback provided by 2,475 references (typically 2 managers and 1 coworker) for each of 825 job candidates applying for registered nurse positions representing 12 healthcare organizations.

Previous text analytics research presented by the team at the annual SIOP meeting has been featured in the Harvard Business Review and other publications including articles such as: The 20 Most Common things that Come Up During Reference Checks and References Should Come from a Candidate’s Coworkers, Not Just Their Boss.

2018 Symposium Information: April 20, 10:00 am – 11:20 am, Gold Coast Room

346. Symposium/Forum: Using Text Analytics to Advance Understanding of Workplace Behavior and Outcomes Co-chairs: Dr. Disha Rupayana, SkillSurvey, and Dr. Andrew Speer of Wayne State University

The symposium outlines several use cases of text analytics within organizational settings. Four papers apply text mining to address various topics. SkillSurvey’s team will present “Qualitative Feedback from Job References and Nurse Turnover Within the First Year.”

  • Dr. Cynthia A. Hedricks, SkillSurvey
  • Dr. Disha Rupayana, SkillSurvey
  • Leigh Puchalski, SkillSurvey
  • Dr. Chet Robie, Wilfrid Laurier University

About SkillSurvey®

SkillSurvey applies the science of human behavior and harnesses the power of insights and data to create a fuller picture of the people you recruit and hire. SkillSurvey makes the referencing and credentialing process more efficient and effective — helping employers save time and money, grow revenues, and bring employees onboard faster. Visit SkillSurvey at, and on Facebook, LinkedIn and Twitter.

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©2018 SkillSurvey Inc. and its affiliates.

Media Contact:

Stephanie Sabath

Sloane & Company

(212) 446-1873